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  • ABOUT
  • SERVICE
    • Enterprise Transformation and Change Management >
      • Business Process Services
      • Enterprise Architecture
      • Program Management
    • Digital Transformation Services >
      • Digital Strategy Creation
      • Digital Strategy Execution
      • Digital Solutions
      • Advanced Data Analytics
    • Enterprise IT Services >
      • APPLICATION DEVELOPMENT
      • Application Maintenance Services
      • Technology Re-Engineering
      • E – Commerce
      • Enterprise Application Integration
      • Customer Relationship Management
      • SAP Counsulting
  • Product
    • Web Application
    • Android Application
    • ERP
  • PARTNERES
  • CONTACT

CUSTOMER RELATIONSHIP MANAGEMENT


How We Can Help You For Customer Relationship Management – As A CRM Services Company


At Leela Technologies, CRM services is nothing but bringing an organization closer to its clients and stakeholders. Leela Technologies provides Customer Relationship Management consulting services throughout the customer lifecycle, which includes customer acquisition, retention, relationship and loyalty.


WE ARE CRM SOFTWARE PROVIDER AND OUR AREA OF EXPERTISE


  • Project Management
  • GAP analysis
  • Configuration
  • Integration
  • Business Process Automation
  • Reports
  • Training
  • Implementation (Deployment)
  • Production Support
  • Testing and Test Automation

CRM SERVICE CATEGORIES


  • OPERATIONAL CRM

  • Horizontally integrated business processes automation involves front office customer touch points – sales, marketing, and customer service (call/contact center, field service) – via multiple,interconnected delivery channels and integration between front office and back office

  • ANALYTICAL CRM

  • Who Are the Most Profitable Customers / Products / Services? Cross Selling Opportunities? What Are the Buying Patterns? Competition? Customer Profiling & Categorization. Up-Selling /Cross-Selling Of Products & Services. Fraud Analysis. Churn Management

  • COLLABORATIVE CRM

  • These services like personalized publishing, e-mail, communities, conferencing, and web-enabled customer interaction centers that make possible interactions between customers and businesses. Leela Technologies has provided CRM Strategy and software services to the number of clientsand possess the huge experience in designing business processes and managing product implementations for ERP and SCM solutions, as well as providing analytics and reporting services.


To know more about CRM services, contact here or
call us on +91 7020837258


WHAT OTHER ENTERPRISE IT SERVICES WE OFFER

APPLICATION DEVELOPMENT


Leela Technologies uses a highly optimized onsite/offshore model to provide application development services. Our strict quality procedures tied with benchmarked

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APPLICATION MAINTENANCE


Leela Technologies helps clients to reduce the need of corrective maintenance by finding the root of recurring problems and fixing them. The results are increased availability,

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TECHNOLOGY
RE-ENGINEERING


Technology Re-engineering is aimed at lengthening the assets life by updating applications and systems to provide increased advantages without major capital outlays.

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E – COMMERCE WEBSITE DEVELOPMENT


Leela Technologies delivers complete knowledge of end-to- end e- Business, B2B, B2C and E-Commerce development solutions for multiple market verticals to help clients.....

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ENTERPRISE APPLICATION INTEGRATION


Leela Technologies' Enterprise Application Integration services concentrate on the needs of Application-to- Application Integration (A2A) and Business-to- Business Integration

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SAP CONSULTING AND IMPLEMENTATION


With a tremendous inflow and outflow of such big data, enterprises are able to use advanced analytics to have a new insight, optimize processes and fine-tune their offerings. The highly advanced, in memory...

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  • Application Development
  • Application Maintenance
  • Technology Re-Engineering
  • E-Commerce
  • Enterprise Application Integration
  • CUSTOMER RELATIONSHIP MANAGEMENT
  • SAP COUNSULTING

Services

  • APPLICATION DEVELOPMENT
  • APPLICATION MAINTENANCE
  • TECHNOLOGY RE-ENGINEERING
  • E – COMMERCE
  • ENTERPRISE APPLICATION INTEGRATION


  • BUSINESS PROCESS SERVICES
  • ENTERPRISE ARCHITECTURE
  • PROGRAM MANAGEMENT
  • CUSTOMER RELATIONSHIP MANAGEMENT


  • DIGITAL STRATEGY CREATION
  • DIGITAL STRATEGY EXECUTION
  • DIGITAL SOLUTIONS
  • ADVANCED DATA ANALYTICS
  • SAP COUNSULTING

Contact

  • 75-78 Level 4, A-Wing,KK Market Rd, KK Market, Dhankawadi, Pune, Maharashtra, 411043, India.
  • info@leelatechglobal.com
  • +91 7020837258
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